Attention: Please read carefully.
Each role here at Samaritan Village has its own very important part to play in how our community as a whole impacts the lives of our residents, guests, and fellow teammates.
Equally important is how we impact the lives of each and every person who seeks to engage with us to learn more about our community, regardless of whether or not they choose to become a resident of Samaritan Village.
The Sales Consultant role, therefore, plays a key part in how Samaritan Village is presented to the greater community, affecting how we are both perceived—and remembered—for years to come.
The right candidate for this opportunity has a people-first mentality and a deep understanding that the word, “Consultant”, in the “Sales Consultant” title carries with it the most weight.
This is not a, “Sell, sell, sell” job. This is a, “Listen, guide, lead” job, rooted in building trust through cultivating relationships from your genuine interest in connecting with seniors.
You will be responsible for providing the the guidance and support needed to help seniors and their families make one of the most important decisions of their lives and help them feel supported,informed, and safe during each step of the journey.
If you have a passion for making a positive impact on each and every person who wishes to connect with our community, we would love to hear from you.
Essential Functions
Acts as the official tour guide for the community, assessing, enhancing, and overseeing the tour experience as needed. The Sales Consultant performs both scheduled and walk-in tours for those interested in learning more about our lifestyle options and services.
Enters all leads into marketing database and tracks all activities and sales contacts throughout the entire sales cycle.
Prospects for new leads using a wide variety of tools and techniques, including, e-mails, direct mail, referral networking, outside sales calls, and on-campus/off-campus events.
Follows-up with appropriate contact in a timely fashion and continues to advance each prospect through the sales pipeline.
Uses relationship selling skills to ensure prospective residents fully understand the transition to a senior living community and are able to make the best choice among the options Samaritan Village has to offer.
Builds relationships across the community with other departments in order to facilitate the best experience possible for our potential and existing residents and their families.
Professionally responds to all email and phone inquiries regarding our community and care services with urgency.
Works directly with the Resident Relations Director to assist in the planning and coordination of all outreach activities and programs. Provides continual and real-time feedback to the Marketing & Sales Department on the success of marketing initiatives and tactics.
Serves as the primary resource for community outreach and event booths. Required to independently set-up trade show booths and displays, requiring extensive mobility and bending.
Preferred Education and Experience
Some college coursework.
Minimum of two years’ experience in retirement community sales or other relevant consultative sales experience.
Proven track record of exercising discretion and independent judgement with regard to matters of significance to the employer.
Must be able to obtain clearance from DOJ, clear FBI fingerprinting and criminal background check, TB test, health screening, and required physical abilities testing. EOE.
