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Customer Service Representative


We are looking for a Customer Service Representative to join our Resident Services team. The front desk is the hub of Samaritan Village, and this full-time position offers a wide variety of duties perfect for someone focused on a positive customer experience. Our Customer Service Representatives are the first points of contact for residents, guests and employees at Samaritan Village.

The successful candidate must possess the ability to:
• Manage a large number of phone calls
• Identify and assess peoples' needs to achieve satisfaction
• Handle complaints and provide appropriate solutions and alternatives
• Maintain record of interactions
• Process resident invoices and file documents

Proven customer support experience required. Strong phone contact handling skills and active listening necessary. Must be customer-focused with the ability to adapt to different types of situations and possess excellent communication skills.

The ability to multi-task, prioritize and manage time effectively is a must.

This is a full-time, benefits-eligible position with a set-schedule: Sunday-Thursday 6:00am-2:00pm. Samaritan Village offers competitive benefits (Medical, Dental, Vision, Life and a Retirement Plan), paid holidays and PTO to its full-time employees.

Must pass criminal background check, physical & drug test. Competitive compensation and benefits.

How to Apply

Apply in person 7 days per week from 7am to 7pm or send us your resume and cover letter via email, mail, or fax.

Samaritan Village
Human Resources Department
7700 Fox Road
Hughson, CA 95326

Email: careers@svliving.org 

Fax: 209-883-3280

Apply Online